Production Process

How our process works...

All orders placed (whether by phone, mail or email) will be verified via personal phone call by myself (Seth Laam) before a production date is given. He will personally review your order and see what your goals are before finalizing your form. From there, you will discuss the best payment option that suits you.
Full payment is due upon date of production. We do not require a full payment for your seat until the seat is actually ready to ship.

A 72 hour turn around time?

With any other motorcycle seat manufacturing company, when you are assigned a production date, you typically send your seat to arrive on or close to the date assigned. You wait weeks to hear from the company only to find out that your seat is in production and will ship “soon”, and then you wait even longer.

This is where we excel! Firstly, we don’t exceed our production level – that is the purpose of a “production date”. Production should only take a full work day, or two at most. We run on a 72 hour business day production period, meaning if your seat(s) arrive on time, they are logged in as received and are immediately brought into production.

Prepping the seat for new foam is the first process (please refer to the Foam Vs Gel Page) followed immediately by each next step. Never will a seat sit and collect dust until we get a call. Certain restrictions apply to over-sized seats, material back-ordering issues or unidentified seats. In these cases you will be notified by both email and telephone if there are any hold-ups in the production process.

Getting your seat back to you...

When your seat is boxed and ready to ship, you will receive a tracking number via email and/or phone. If you have any shipping preferences we will take them into consideration before your seat ships back to you. We use a combination of different shipping carriers to cut down on the cost of shipping. Additionally, both our boxes and packaging are 100% recycled to cut down on waste.

What's the Word

Testimonials

"Seth did a beautiful job on our 1250RT! Also a few months later took my art 1100 S and I have never had a more comfortable seat on this bike. This is been the only thing that bothered me ab...

"RDL comfort w/o the added height, static butt position, and wallet thinning penalty... my RDL hasn't gone back on my R12RT since I got my seat from Seth 5 years ago. In 38 years and 800K+...

"Just returned from a 1,000 mile trip to Whistler BC and Victoria BC, starting from the Portland Oregon area. The seat was so comfortable I was able to ride all the way from one gas stop to the...

" Got my new Laam seat for my st1300 a couple months ago sent it back for an adjustment & Seth turned it around in 24hrs... Awesome. Did 300 miles of commuting then took it on a Saddle...

"Not only did Seth & Company do a fantastic job on my seat, he also had the human decency to post a bulletin to his customer base about a lost knife he found while cleaning up his deck. I h...

"Seth completely rebuilt the seat on my 2018 Star Eluder, giving me a more upright lumbar section, so I won’t tend to slouch as much. He also widened the passenger seat, giving it a conto...

" Excellent service, quality of work, conversation, and hospitality. I rode from Medford to Redding on a horrible stock seat that cut off my circulation and made my entire body hurt. After...

"Anybody can ride a few hundred miles in a day. A laam seat means you can ride a few hundred more the next day, and the next. The improvement over stock is phenomenal. Myself, both my sons, and...

" Great morning spent with Seth and Jessie as they created my seats for my FJR during my ride in appointment. Couple of pros and nice gentlemen too. Seth showed me the various foams he use...

" Seth has done 3 seats for me over the years. Each one was a work of art and one of the best mods I did for each bike. The Ninja 1000 stock seat was an ass burner within 20 minutes. Seth...

" Rode in on the 28th from Georgia for my custom seat on my 2019 V-Strom 1000XT. Seth had it done in about 4 hours. It’s a work of art ! A ton of craftsmanship in this seat. I’...

"Seth, I received my seat that you made for my 2013 Yamaha FJR 1300 and was very pleased with the appearance. I kept the stock passenger seat which made it a little bit of a tight fit. Being...

"Seth, in 2016 you made a seat for my 2016 FJR, In 2017 I did a 8 day 4000+ mile trip on it. this past weekend I did an Iron Butt Bun Burner 1500. 1st Day I did 1075 miles and day 2, I...

"Just a follow-up on the Laam Seat. Traded in my 2014 Ultra Limited or a 2018 model. Would only do it if my Laam Seat would fit the new bike. Took it off the 2014 and transferred it to...

" Thank you again for the seat you built for me earlier in the summer. I FINALLY got a chance to put some distance hours into it a few weeks ago. not a single shred of the ol...

"Rick Morris recommends LAAM Custom Motorcycle Seats: "My newly recovered and rebuilt factory Triumph Rocket seat arrived as promised today. I couldn't wait to give it a test...

"Hello Seth, Here are some photos of the seat during a longer ride last Sunday. Rode for 6 hours through the North Georgia mountains, came home and after 10 minutes hopped back on the...

"Hey Guys, How are you? So yesterday I was able to do my first longer ride with the new seat, it was AWESOME! Thank you guys so much for the great job. My old seat started hurting at 100 m...

"Hey Seth, On Friday, 6/15/18 I rode in for a new Laam seat on my BMW f700GS. I stayed there while you built the seat and the experience was great. Friendly and relaxed is always good. The r...

"I had Seth redo the seat on my 2013 R1200RT a few months ago before heading out on a cross country trip, one that I had done 4 years ago on the OE seat, and had me in discomfort after day 2....

"Just wanted to thank you again for the great job You did on my Ninja 1000 seat. I finally have some miles on it and its great. The first long day I forgot all about it. Almost at the end of a...

"Great seat!!! The stock seat on my 2014 Harley ultra limited was a killer. Recreceived Got my seat from Seth just before leaving for Sturgis, and boy I'm glad I did. Rode from Las Vegas to...

"Seth, I finally got to put some serious miles on my 2012 R1200RT and am very pleased with the seat you custom built for me at your shop. For those reading this I was not technically a "ri...

"You did my seat this past winter. I liked it as soon as I got it, but it just passed a great test. A few of us did 2000km over 4 days on all sorts of road conditions and what a difference! Thi...

"Wow, what a huge difference! I love it! BMW seats aren't known for their plush comfort, especially on my stock K1200S, which I saddled for 5 years before calling Seth. I tour on this bike...

"Hi Seth, I wanted to touch base with you. Now that I've had a chance to put some miles on, I want to thank you for the excellent job you did on my Concours 14 seat! It...

"Hi Seth, Just so onlookers to the site know, the seat you did for us is great, much more comfortable than some. Excellent workmanship and the turnaround time was unbelievably fast....

"Hi Seth. I'm sure you'll remember me because I sent my seat back to you. I know you told me it was too far up, but I didn't listen. Now that you revised my seat, it's...

"Seth, Just wanted to let you know that my wife and I, Riding two-up just finished a 5,200 mile trip last week and both she and I sang your praises the whole time. Not once during the trip...

"To the guys at LAAM’s custom seats - I’ve had a chance to ride your seat more than just a few miles. Working out of town I’ve gone about 150 miles one way and a round...

"Hi Seth, Got the seat Today, WOW! Everything is 100% I cant wait to get out and ride. One less thing I have to worry about. Thank you. Also, I love the stitching on the seat! "...

View All Testimonials