Production Process

How our process works...

All orders placed (whether by phone, mail or email) will be verified via personal phone call by myself (Seth Laam) before a production date is given. He will personally review your order and see what your goals are before finalizing your form. From there, you will discuss the best payment option that suits you.
Full payment is due upon date of production. We do not require a full payment for your seat until the seat is actually ready to ship.

A 72 hour turn around time?

With any other motorcycle seat manufacturing company, when you are assigned a production date, you typically send your seat to arrive on or close to the date assigned. You wait weeks to hear from the company only to find out that your seat is in production and will ship “soon”, and then you wait even longer.

This is where we excel! Firstly, we don’t exceed our production level – that is the purpose of a “production date”. Production should only take a full work day, or two at most. We run on a 72 hour business day production period, meaning if your seat(s) arrive on time, they are logged in as received and are immediately brought into production.

Prepping the seat for new foam is the first process (please refer to the Foam Vs Gel Page) followed immediately by each next step. Never will a seat sit and collect dust until we get a call. Certain restrictions apply to over-sized seats, material back-ordering issues or unidentified seats. In these cases you will be notified by both email and telephone if there are any hold-ups in the production process.

Getting your seat back to you...

When your seat is boxed and ready to ship, you will receive a tracking number via email and/or phone. If you have any shipping preferences we will take them into consideration before your seat ships back to you. We use a combination of different shipping carriers to cut down on the cost of shipping. Additionally, both our boxes and packaging are 100% recycled to cut down on waste.

Read more on our Shipping  Page.

What's the Word

Testimonials

"Just wanted to thank you again for the great job You did on my Ninja 1000 seat. I finally have some miles on it and its great. The first long day I forgot all about it. Almost at the end of a...

"Great seat!!! The stock seat on my 2014 Harley ultra limited was a killer. Recreceived Got my seat from Seth just before leaving for Sturgis, and boy I'm glad I did. Rode from Las Vegas to...

"Seth, I finally got to put some serious miles on my 2012 R1200RT and am very pleased with the seat you custom built for me at your shop. For those reading this I was not technically a "ri...

"You did my seat this past winter. I liked it as soon as I got it, but it just passed a great test. A few of us did 2000km over 4 days on all sorts of road conditions and what a difference! Thi...

"Wow, what a huge difference! I love it! BMW seats aren't known for their plush comfort, especially on my stock K1200S, which I saddled for 5 years before calling Seth. I tour on this bike...

"Hi Seth, I wanted to touch base with you. Now that I've had a chance to put some miles on, I want to thank you for the excellent job you did on my Concours 14 seat!  It...

"Hi Seth, Just so onlookers to the site know, the seat you did for us is great, much more comfortable than some. Excellent workmanship and the turnaround time was unbelievably fast....

"Hi Seth. I'm sure you'll remember me because I sent my seat back to you. I know you told me it was too far up, but I didn't listen. Now that you revised my seat, it's...

"Seth, Just wanted to let you know that my wife and I, Riding two-up just finished a 5,200 mile trip last week and both she and I sang your praises the whole time. Not once during the trip...

"To the guys at LAAM’s custom seats - I’ve had a chance to ride your seat more than just a few miles. Working out of town I’ve gone about 150 miles one way and a round...

"Hi Seth, Got the seat Today, WOW! Everything is 100%  I cant wait to get out and ride. One less thing I have to worry about. Thank you. Also, I love the stitching on the seat! "...

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